Advantages
All inclusive prices and VAT included All inclusive prices and VAT included
Unlimited Mileage - except Group I & J Unlimited Mileage - except Group I & J
Free Airport Delivery Free Airport Delivery
GPS for 5.5 €/day No hassle. Pay on Arrival
Sol Mar Car Hire Terms and conditions

For the latest terms and conditions from Solmar click here

 

Centauro Car Hire Terms and conditions





General Rental Conditions



Rates Include

Collision damage waiver (CDW) with no excess (except Barcelona & Ibiza)

24hrs/365 day road assistance

Change of car in case of accidente

Personal Insurance (P.A.I)

Theft (TP)

Unlimited Mileage (Except Ibiza: 3,000 km per month, excess will be charged at 0.03 €/KM)

V.A.T 21%

Extras

CHILD SEATS: Baby (0-13months) / Child (13months-3years) / Booster (3-7years) : 5.50 € per day, maximum 66 €

OUT OF HOURS: 40 € (2300hrs -0700hrs) only available at Alicante & Malaga airports and with a valid flight number(out of hours charge applicable). For Malaga there is a charge for both the collection and the drop off.

DELAYED FLIGHTS

If a reservation is confirmed with collection before 23:00h and there is a delay, the customer must inform the office concerned, so we can pick the customer up and we will apply the out of hours handling fee. This service will be available until 02:00h in VALENCIA-MALLORCA-IBIZA-BARCELONA.

ONE WAYS: inside each province 45 €, between each region area Andalucia, Alicante, Murcia,Valencia 100 €. BARCELONA to/from: Valencia/Alicante/Murcia/Malaga: 200 € and on request basis .Not available on groups G1-G2-G3-H-I-P1 (See table 1).

GPS: 9 € per day, maximum 90 € and with 100 € deposit

ADDITIONAL DRIVER: 4 € per day, minimum 12 €, maximum 40 €

SNOW CHAINS (Only in Barcelona): 6 € per day, minimum 18 €, maximum 90 € and on request basis









Cross border

Vehicles can ONLY BE TAKEN OUTSIDE OF Spain to Portugal/Andorra/France and ONLY from our Mainland offices (NOT PALMA OR IBIZA)

Additional obligatory insurance for Portugal/Andorra/France: 9 € per day, minimum 27 €, maximum 90 €





Driver Age

MINIMUM AGE: 21 years (with a minimum experience of 1 year)

MAXIMUM AGE: There is no maximum age. All drivers over the age of 75 years will have to contract our full insurance (Centauro Smart Insurance)

YOUNG DRIVERS: Between the ages of 21 to 24 years(inclusive): 5 € per day, minimum 15 €, maximum 70 €.



Petrol – Full empty with partial refund

Petrol will be charged to the client on collection of the car and will depend on the vehicle size from 75 € to 160 €. (Please see table 3).

The vehicle can be returned with the petrol tank as empty as the customer wishes. We will refund any unused full excluding a 25 € logistical and operational charge for all car groups. In case of upgrade the fuel price will be the price of fuel for the vehicle provided.

This applies to all reservations. Petrol charge may change due to variances in the market.

Deliveries

If the customer collects the car at any local office there is no charge.

For local deliveries it is essential for the customer to reconfirm with the Centauro office the time & place.

Deliveries only available form downtown offices of Benidorm & Torrevieja.

Payments

Payment must be made with a valid credit card either Visa or Mastercard.

We accept debit cards if the customer takes the full insurance (Centauro Smart Insurance) on collection and leaves a deposit of 300 € which will be charged to the card and then returned at the end of the rental (valid for all car types and locations)

American Express or Diners Club cards or cash are not accepted.







Additional Insurance and/or Excess



  • CDW is included in the rates in all destinations except Ibiza and Barcelona . Please note that any damages to the undercarriage, wheels and/or tyres, inadequate refuelling, windows, traffic fines, loss and damage to the keys are not included in the CDW.

  • Customers will be offered an additional insurance/ Centauro Smart Insurance to cover windows/undercarriage/wheels, clutch at a rate of 10 € to 13 € per day depending on the car group, with a minimum charge of 40 € to 55 € and a maximum of 120 € to 156 € depending on the car group

  • If not taken, then a 600 € to 800 € deposit/pre-authorization will be held on the clients credit card. This will only be charged in the event of any incident/damage to the vehicle on return.



IBIZA and BARCELONA : There is an insurance excess of between 600 € to 800 € depending on the group. The customer can waiver the excess with an additional cover (Centauro Smart Insurance) between 10 € to 13 € per day (minimum 40 € maximum 156 €). Please note that any damage to the under-carriage,burst tyres,windows,clutch are included in the Centauro Smart Insurance.

The inadequate refueling, traffic fines, loss or damage to the keys are not included in any insurance. (See table 2).

Please see Annex 1 for full explanation of inclusions & exclusions of Insurance polic ies.

RENTAL PERIOD, RESERVATION TIME & NO SHOWS

All reservations have a maximum of 60 days in all offices except Ibiza which is 30 days max.

Reservation time before pick up: Airports: 2 hours before & Local offices 24 hours before.

In case of β€œno show” we will only maintain the conditions of the original booking for 24 hours and with prior comunication from either yourself or the customer.

There will be no refund for early return or unused days.

Reservation department contact

All reservations/modifications/cancellations must be sent to our Central Reservation Dpt. (except for agencies working via XML) Email: reservas@centauro.net

Reservation Manager: Laura Diaconu





Luigi Bagnoli

Commercial Director

CENTAURO RENT A CAR


TABLE 1. ONE WAYS

 ONE WAY

ALICANTE

BENIDORM

TORREVIEJA

VALENCIA

SAN JAVIER

MALAGA

BARCELONA

ALICANTE

0 €

45 €

45 €

45 €

45 €

100 €

200 €

BENIDORM

45 €

0 €

45 €

45 €

45 €

100 €

200 €

TORREVIEJA

45 €

45 €

0 €

45 €

45 €

100 €

200 €

VALENCIA

45 €

45 €

45 €

0 €

45 €

100 €

200 €

SAN JAVIER

45 €

45 €

45 €

45 €

0 €

100 €

200 €

MALAGA

100 €

100 €

100 €

100 €

100 €

0 €

200 €

BARCELONA

200 €

200 €

200 €

200 €

200 €

200 €

0 €



TABLE 2. DEPOSITS/EXCESS

All offices except IBIZA and BARCELONA

Vehicle group

Cost per day

Minimum

Maximum

Deposit

A, A1, B, D, C, E, C1,C2, F1

10 €

40 €

120 €

600 €

E1,E2,F2,F3,F4,F5,F6,F7, P1

11 €

45 €

132 €

700 €

G1,G2,G3,H,I

13 €

55 €

156 €

800 €



Ibiza and Barcelona

Vehicle group

Cost per day

Minimum

Maximum

Excess

A, A1, B, D, C, E, C1,C2, F1

10 €

40 €

120 €

600 €

E1, E2,F2,F3,F4,F5,F6,F7, P1

11 €

45 €

132 €

700 €

G1,G2,G3,H,I

13 €

55 €

156 €

800 €



TABLE 3. PETROL

Group

Minimum Charge

Maximum

Service charge

Total Minimum charge

Total Maximum charge

Charge

Applicable

 

 

A

50

55

25

75

80

A1

50

55

25

75

80

B

60

80

25

85

105

C-C1

70

95

25

95

120

D

55

80

25

80

105

E-C2

70

90

25

95

115

E1

80

90

25

105

115

E2

60

70

25

85

95

F1

70

90

25

95

115

F2

70

90

25

95

115

F3

70

95

25

95

120

F4

79

85

25

104

110

F5

70

90

25

95

115

F6

85

95

25

110

120

F7

85

105

25

110

130

G1

80

110

25

105

135

G2

100

105

25

125

130

G3

80

95

25

105

120

H

80

110

25

105

135

I

105

135

25

130

160

P1

100

110

25

125

135







ANNEX 1

The BASIC INSURANCE is included in the Centauro rates in all destinations.


The rates in all locations except Ibiza & Barcelona include Basic insurance without excess for damage to the vehicle due to:


  1. Collision


  1. Theft of vehicle


  1. Accidental fire


In Ibiza & Barcelona the Basic Insurance includes an excess for damage for which the customer is directly liable. This excess must be guaranteed:


  1. by paying the corresponding guarantee or


  1. taking out additional Centauro SMART Insurance cover.


The BASIC INSURANCE for all offices will be valid as long as the following conditions are met:


  1. The customer, in the event of a collision or damage to the vehicle , provides Centauro the full details of the third party and possible witnesses within 48 hours, as well as a completed accident report form (provided by Centauro in every vehicle) signed by the two drivers involved in an accident and/or a police report.


  1. The collision, theft, fire, did not take place during unauthorized use.


THE BASIC INSURANCE EXPRESSLY EXCLUDES:


  • Damage caused by the driver not taking due care, attention, is reckless or negligent. (This includes not following traffic regulations or damages incurred while parking or in a parking facility).


  • Damage to the locks, tyres, tyre rims, vehicle interior, outside rear view mirrors, any glass and underside.


  • Flat tyres and blow-outs.


  • Damage to the clutch and gear box.


  • Cost for the days the vehicle cannot be used due to repairs.


  • Fees for a tow truck.


  • Fees for assistance for recharging the battery when the driver is at fault.





THE ADDITIONAL CENTAURO SMART INSURANCE COVER:


  • When picking up the vehicle Customers will be offered an additional SMART Insurance to cover damages excluded by the Basic Insurance at a rate of 10 € to 13 € per day depending on the car group, with a minimum charge of 40 € to 55 € and a maximum of 120 € to 156 € depending on the car group (See table below).


  • If not taken, then a 600 € to 800 € deposit/pre-authorization will be held on the clients credit card. This will only be charged in the event of any incident/damage to the vehicle on return.





IBIZA and BARCELONA :


Our Basic Insurance has an excess of between 600 € to 800 € depending on the group.


The customer can waiver the excess with the Additional Centauro SMART Insurance cover by paying between 10 € to 13 € per day (minimum 40 € maximum 156 €).(See table below).


The excess also applies to the theft of the car. (See table below).



What is not covered by any insurance


  • Damage to a third party or to the hire vehicle due to negligence or inappropriate driving.


  • Loss of child seats.


  • Loss or damage to the keys, aerials, jack, safety triangles and vests, windscreen wipers, petrol cap, luggage covers, or any other fixed or mobile component of the vehicle.

  • Damage to the engine through negligence.


  • Theft of the vehicle with keys left in the ignition.


  • Damage caused to the vehicle or to persons through driving under the influence of alcohol or drugs.


  • Refueling with the wrong type of petrol.


  • Speeding and parking fines incurred during the hire period are the responsibility of the driver of the vehicle. In the event of a fine being received the amount of 30 € administration fee will be incurred.


Also the insurance does not cover any breach of the terms and conditions of the contract with Centauro Rent a Car.


PICKUP INSTRUCTIONS

We have made some small changes in order to make the process of pick up of the car simpler for the customer.
You can find below the pickup instructions , especially where we have a shuttle service.

Valencia

On arrival at Valencia make your way to the arrivals hall and go upstairs to the Departure Hall. Go through the exit doors and just to your right you will see a parking area with a sign that says "Info Point". Please wait here and the Centauro courtesy bus that will take you to the office situated just 5 minutes away from the airport terminal.



Palma de Mallorca

After collecting your luggage, proceed outside to the arrivals hall where you will see the meeting point and just in front is the information desk, on your right about 40mts is a lift, go to the 2nd Floor and use the exit behind the elevator and cross the road via the zebra crossing and youΒ΄ll find our mini bus which will take you to our CENTAURO office situated 2 minutes away from the airport.



Barcelona

Terminal 1:Once you have your luggage go outside to arrivals, and you will see ''Caffe Di Fiore'', continue walking along in direction of parking G, and at the end go down the stairs where you can wait for the Centauro courtesy bus to take you to our office Terminal 2 A&B: : Come out of the building and without crossing, turn right and pass the taxi rank continuing along you will find the minibus area. Terminal 2 C: :Come out of the building and on your left you will see an elevated walkway, walk under this, and then after a few meters to your left you will find the minibus area



Malaga

Once you have collected your luggage proceed on the same floor to the exit where you will be met by a Centauro representative. If you cannot find a member of our staff, then please make your way to the minibus parking area located outside the terminal building 100m on the right hand side. Here you can wait for the Centauro shuttle bus which passes every 10-15 minutes.








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